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| Shipping & Returns |
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Shipping:
Bob Paz Sign Shop is committed to 100% customer satisfaction.
We use the United States Postal Service (USPS) to ship all of our signs.
Merchandise will be shipped as soon as your payment has cleared.
This will usually be within 24 hours of placing an order.
Returns:
In the event that a shipment does not reach you or is damaged, please contact us immediately.
We will work with you to resolve the problem.
Signs (not used, altered, or damaged) suitable for resale may be returned for exchange or refund within 14 days of purchase.
When returning merchandise, please include your:
- Name
- Address
- Phone Number
- E-mail Address
- Date of Order
- Reason for Return
Merchandise should be wrapped securely and returned via USPS or insured parcel post.
A credit will be issued by the original method of payment, excluding shipping and handling charges.
A check or money order for shipping and handling charges must accompany all exchanges.
Merchandise returned for exchange without a check or money order to cover shipping and handling will be charged on the customer's credit card or sent out COD with appropriate charges.
Please allow 2 to 4 weeks on all returns for exchange, refund, or credit. |
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